Smarter Queues From Check-In to Service

Mx. Q: Intelligent Queue & Patient Management

Mx. Q is an AI-driven queue management solution that connects self-service check-in, staff workflows, notifications, and public displays. It supports dynamic queue control, flexible service lines, and both appointments and walk-ins—with instant tickets in print or digital form.

Key Features

• Self-Service Kiosk & Ticketing: Patients check in quickly; tickets are issued instantly on paper or digitally, with queues that adapt to room and staff availability.

• Reception & Calling: Staff dashboards to call the next patient, view context, and manage waitlists in real time.

• Integrations & Languages: API-ready connectivity with HIS, EMR, and other systems, plus multilingual interfaces for diverse populations.

• Multi-Channel Notifications: SMS alerts, patient app updates, and printed tickets so patients stay informed wherever they are.

• Displays & Voice: Smart TV boards for waiting areas with live queue status and optional voice announcements.

• Analytics & Insights: Visibility into wait times, service times, peaks, and performance to improve operations continuously.

• Flexible Deployment: Cloud or on-premise deployment with SaaS subscription or one-time licensing options to match your organization.